Shipping Information

Freight Costs

We use Australia Post's parcel post service for delivery within Australia

Post's charges are added automatically in the checkout and depend on the weight of your parcel. Up to 500gms (for very small parcels) costs $8, up to 1kg ( for one or two jars) costs $10, up to 3kg ( for larger tins) costs $12.

Larger packages up to 5kg cost $15.

For larger and or bulk orders (i.e. above 10kg) you'll need to contact us for a quote.

Delivery times and tracking

Delivery usually takes no more than a few days, and Post will email you when they expect to deliver.

We'll also send you a tracking number as soon as your package has been despatched. You can use that number at www.australiapost.com/track to monitor the progress of your delivery.

International Orders

International orders are welcome. Currently, delivery addresses in the United States, the United Kingdom and Singapore are handled automatically.

More locations will be added soon. But in the meantime if your country isn't yet on the automatic list please email or call us to arrange international delivery.

Returns /Refunds

Please contact us first if you think you need a refund or to return your honey.

I ask you to do that because whilst we respect all consumer rights under Australian law, you may still need to pay for the cost of the return freight.